From initial referral and through a detailed assessment of requirements, to provide the highest standard of care for the individual, focusing on enabling each individual's aspirations and potential to be fulfilled;

To encourage each client to participate in the formulation of their care;

To promote independent living;

To ensure that confidential information is protected at all times and only shared with others, strictly in accordance with the company's policy on confidentiality;

To deliver care to the client in their own home in a manner which is non-discriminatory, sensitive to cultural needs and respectful of your environment and traditions;

To work with other agencies involved in a clients care in order to deliver a seamless, best value service.